Community Management FRANCE / intern (m/f)

Berlin, Deutschland Part-time

Description

We are looking for a parttime (20hrs per week) Player Support Specialist for our awesome football manager game SEASON 18, who reinforces our multicultural support team. Ideally, this person is a native speaker and loves football and games in general. Are you self-driven and hands-on? Can you make decisions independently? Do you mind getting your hands dirty by addressing players on an individual level? Great, we have a team structure with minimal hierarchy and no red tape, where the only limits to what's achievable are set by your imagination. If you want to make a difference for players every single day, this might be the right place for you.

Responsibilities

  • Communicate with users via our online support tool
  • Report issues to our developers and create tasks in our production tool
  • Monitor, manage and moderate the frensh speaking SEASON 18 Facebook group
  • Update and optimize the ingame FAQs
  • Translate and correct existing and new textcontent via our translation tool

 

Requirements

  • Native speaker French
  • Excellent spelling and grammar in French
  • Advanced written and verbal communication skills in English
  • Advanced verbal communication skills in German
  • Positive attitude and patience
  • Football fan
  • Passion for Games in general
  • Understanding of Free2play concepts


Why you will love it here

  • Have an impact from day one. Drive and influence the creation process of our games
  • Be part of one of the fastest growing game companies in europe
  • Work on solving hard problems and meaningful challenges related to creating AAA titles for mobile
  • We're a collaborative, smart and hardworking team that learns from each other every day
  • Competitive benefits matching your level of experience
  • Participate directly in the success
  • Work and live in Berlin - one of the most creative, culturally diverse, beautiful and affordable cities in the world with one of the fastest growing game development scenes.
  • Many fun company celebrations and team activities
  • Work in a real unique environment

 

About Awesome Prototype

Awesome Prototype aims to create games that millions of people will play for years or decades to come. We’re serious about creating very high quality products, processes, tools and everything in between. We believe the best people make the best games, and that’s who we’re looking for. If you love games and are passionate about playing and crafting them, and you’re looking for an awesome job that provides you ownership and independence, you’re in the right place. We believe that focus means staying small. We hire only the most passionate doers and arm them with the trust and support to make the biggest impact possible. As part of a small, independent team at Awesome Prototype, you’ll be free to dream and succeed (and sometimes fail) big!